What is the Predictive Dialer?

A predictive dialer is utilized by call centers and telemarketers so as to have the operators invest their energy in the phone talking to potential customers as opposed to dialing numbers or holding up to interface with a live individual. They utilize a software algorithm that tries to predict when the following specialists will be done with their current call so they can accept a new call. The same number of telephone calls won’t be grabbed or go to an answering machine, the predictive dialer software begins dialing out before the specialists is off the phone. By ascertaining what number of dials it needs to do before a live individual answers it can begin dialing while the operators is still on the call...

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